These are a selection of case studies detailing some of our favourite contracts carried out throughout the Southwest.
Event Security for The Gin To My Tonic
The Client
The Gin To My Tonic is a company that holds multiple events across the UK every year. They invite local and small businesses that make and sell their own liquors to their events, giving them the opportunity to sell and showcase their products to potential buyers.
These ticketed events have become increasingly popular, and when they needed security officers to control access the organisers approached Titan Security to provide security services for an event in Devon
What We Did
At their request, we provided two guards.
- One guard remained outside of the event, conducting access control by checking tickets, ID and bags.
- One guard was stationed within the event itself, patrolling around and keeping an eye on the event as it ran.
The Outcome
The event ran smoothly and with no security incidents. Our guards went above and beyond, providing friendly service, interacting with visitors and even providing them with recommendations for stalls to try out.
Working alongside this company is now becoming a regular occurrence for us. They run multiple events each year and have asked us to provide security whenever they need it.
Concierge security for Travelodge
During 2017 and into 2018, we provided hotel concierge security across the south of the UK to the Travelodge hotel chain.
This involved being the first point of contact and providing friendly reassurance and assistance to customers while preventing unauthorised access. A security officer also patrolled internally and externally to ensure guests were kept safe.
One site in Plymouth was a particular flashpoint because the hotel shared its stairway with a nightclub. This presented some issues at the weekends, which a previous security supplier had not been able to resolve
The weekend supply of officers to the hotels was key in preventing crime and disorder as well as helping guests havea good night’s sleep in a town centre location.
We considered the positioning of the guards and the frequency of the patrols, particularly with fire exits linked to adjacent shared access.
We also established communication channels with neighbouring clubs to neutralise this issue and subsequently stopped clubbers from ending up in the shared stairwell.
The manager of this site was pleased with the work we did in tackling this difficult and sensitive situation
Event Security for Glastonbury Festival
Titan Security has maintained a security presence during the Glastonbury festival for many years.
This is a challenging and varied security role, and at times we have supplied teams of more than 20 security guards to manage security at Glastonbury. Our role at festivals includes access control, crowd monitoring, and the general safety of visitors, performers, and staff on the site.
Titan is a leading event security provider in the Southwest, and festival season is always particularly busy. Our guards are centrally managed by a 24-hour control room, and 24-hour coverage is maintained through our advanced rostering software systems.
Jaguar Land Rover’s new showroom in Exeter
Titan Security SW worked in cooperation on a project for JLR / Jaguar Land Rover to provide security at the newly built showroom in Exeter, Devon. This was a flagship enterprise, with some of the company’s most expensive models on display and vulnerable.
We were tasked with the security of the whole site. Our security services included:
- Access control and ID checks for contractors working on the site
- Nighttime security protecting equipment, tools, vehicles, and products on site.
- Mobile patrols for backup and support of static security guards on site
The site was supported by a 5-man team working in mixed shifts. Titan Security SW covered the project from start to finish.
Event Security Garage Nation O2 Academy Bristol
In 2017, the organisers of UK Garage Nation contacted us to supply security for a sell-out event at the O2 in Bristol with over 2000 people in attendance.
Our security duties at the event included access control, drug and alcohol searches, and crowd monitoring and control.
We were approached as their current supplier was unable to fulfil the requirements of the contract, and there was a risk that the council would shut the event if adequate security was not in place. We contacted the local council to supply evidence of previous run events by Titan Security and to demonstrate our liability insurance cover.
The event was a huge success and passed off safely!
Security for Luscomb Estate
Luscombe Estate, nestled in the heart of Devon, is a place of outstanding natural beauty. We were approached by a premium property management company because the estate managers had been experiencing problems with intruders entering the grounds of the estate without prior permission.
After liaising with all concerned and carrying out a security audit of the estate, its buildings, and its grounds, it was decided that the best approach was to appoint Titan as a keyholder to allow our security officers to provide a rapid response to any security issues. We also began a schedule of high-visibility mobile patrols in a marked security vehicle to act as a deterrent to this unwanted activity.
Updates from the estate and the people living there proved that they felt reassured by the input from Titan Security and that over the next few months, the issue of unwanted intruders was eliminated.
We are pleased to say we now work as a preferred contractor for this agent.
River Dart Swimming Event
Based in Totnes, Devon, the River Dart swimming event has expanded over the years and now attracts more than 1500 swimmers.
This 10 km swimming event starts in Totnes and finishes in Dartmouth.
When the organisers realised that they needed to upgrade event security, they asked us to provide security officers in Totnes to man the site and to ensure both swimmers and spectators were directed to the correct location.
We assigned a team of SIA-accredited, uniformed officers to manage security at this event, which proceeded without a hitch.